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Online 1:1 Video Consultation

Private Wig Guidance, From Anywhere

Online 1:1 Video Consultation

$80.00 AUD

Personalized guidance on color, fit, comfort, hairline realism, and the most suitable human hair wig for your lifestyle.

Your consultation fee can be credited toward your wig purchase.

How to confirm your consultation:

  1. 1 Select and confirm your preferred time
  2. 2 Add the selected consultation to cart
  3. 3 Complete checkout to secure your booking
Style the lace front wig at your place

Is This Consultation Right for You?

A private session for clients who want personal guidance before choosing a Madeline Aken piece.

Your First Premium Wig

Clear guidance before investing in a high-quality human hair piece.

Unsure About Color

Support with tone, depth, warmth, brightness, and softness.

Naturalness and Comfort

Understand hairline finish, density, lace, cap fit, and daily wear comfort.

Reassurance Before Purchase

Ask detailed questions before placing a high-value order online.

Whether you are exploring wigs for style, thinning, hair loss, or alopecia, the session is private, respectful, and focused on what feels right for you.

What We'll Cover

A focused session to help you understand the details that shape a more natural, comfortable, and personal result.

01

Your Hair Goals

We begin with your preferred look, lifestyle, comfort needs, and any concerns you may have.

02

Color Direction

We discuss tone, depth, warmth, brightness, root softness, and what may feel most natural on you.

03

Fit and Comfort

We explain cap fit, secure wear, daily comfort, and what to consider for your lifestyle.

04

Hairline and Finish

We guide you through lace, density, parting, hairline finish, and the details that help create a believable result.

05

Personal Recommendation

You receive guidance on the most suitable Madeline Aken piece or direction based on your needs.

You are welcome to share photos or inspiration images before your session so we can better understand your preferences.

How It Works

A simple process designed to help you feel prepared before your private online session.

1

Choose Your Time

Select your preferred consultation time and complete checkout to secure your session.

2

Receive Your Confirmation

We'll send a confirmation email with your video link and consultation form.

3

Complete Your Form

Share your preferences, photos, inspiration images, and any questions before your appointment.

4

Join Your Consultation

Meet with us online for personalized guidance on color, fit, comfort, and your most suitable direction.

Your consultation fee can be credited toward your wig purchase if you decide to order.

Frequently asked questions

Is the consultation fee redeemable?

Yes. If you decide to place a wig order after your consultation, your consultation fee can be credited toward your purchase.

Can I cancel or reschedule my consultation?

Yes. You may cancel or reschedule up to 24 hours before your scheduled video call. Within 24 hours of your appointment, we can help you reschedule, but cancellation refunds are no longer available.

Is this suitable if I am experiencing thinning, hair loss, or alopecia?

Yes. The session is private, respectful, and focused on helping you find an option that feels natural, comfortable, and right for you.

Do I need to show my hair or scalp on camera?

Only if you feel comfortable. You are welcome to share photos before the session instead.

Can I book from outside Australia?

Yes. Online consultations are available internationally. Appointment times display in your selected time zone.

Do I need to complete a form before the session?

Yes. The consultation form helps us understand your preferences, photos, inspiration images, and questions before your appointment.

How will I receive the video call link?

After booking, we'll send a confirmation email with your video link and consultation form.

Ready to Choose With More Confidence?

Book your private 1:1 video consultation and receive personal guidance on color, fit, comfort, hairline realism, and the most suitable Madeline Aken piece for your lifestyle.