Product Care Service
💎 Professional cleansing & restyling
💎 worldwide shipping
💎 Personalised care report
Your wig deserves the same care it was created with.
Our Mail-In Product Care Service is available worldwide, offering professional cleaning, deep conditioning, and restyling — wherever you are.
Each order includes complimentary global shipping, both ways — from your door to our studio and safely back to you.
How it works
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Purchase your preferred care service online.
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Receive your pre-paid shipping label and packaging guide.
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Once your unit arrives, our specialists assess its condition and prepare a professional care report.
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Based on that report, your wig is gently cleansed, conditioned, and styled back to its natural softness and shine.
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When returned, it comes beautifully packaged — along with personalised wear and maintenance recommendations tailored to your wig.
🌟 While our mail-in service serves clients around the world,
Perth customers who own two or more Madeline Aken wigs are also invited to enjoy one complimentary in-home styling and fitting session each year — a personal visit to help perfect the fit and refresh your look in the comfort of your home.
