Product Care Service

💎 Professional cleansing & restyling

💎 worldwide shipping 

💎 Personalised care report 

Your wig deserves the same care it was created with.
Our Mail-In Product Care Service is available worldwide, offering professional cleaning, deep conditioning, and restyling — wherever you are.

Each order includes complimentary global shipping, both ways — from your door to our studio and safely back to you.

How it works

1. Purchase your preferred care service online.

2. Receive your pre-paid shipping label and packaging guide.

3. Once your unit arrives, our specialists assess its condition and prepare a professional care report.

4. Based on that report, your wig is gently cleansed, conditioned, and styled back to its natural softness and shine.

5. When returned, it comes beautifully packaged — along with personalised wear and maintenance recommendations tailored to your wig.

🌟 While our mail-in service serves clients around the world,
Perth customers who own two or more Madeline Aken wigs are also invited to enjoy one complimentary in-home styling and fitting session each year — a personal visit to help perfect the fit and refresh your look in the comfort of your home.